SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of warhol (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size is perfect. Seller measurement table accurate.
nice gift for my mother. I ordered twice.
Fast laivrison article very good Qulaity thanks bq store
I order the second topic, the quality is good. Dense and pleasant material, well withstands constant washing in the machine size c ordered both times m and everything is in order. I want pink now for the collection)
The top is very cool in quality, and sits perfectly)
Walked for more than a month, waited so much that almost every day tracked and constantly checked new reviews) My og is about 80 cm, size s, sat perfectly, very worried for this) Of the minuses: -Material- It is very soft, pleasant to the body, but i'm sure with a constant sock, it rolls very quickly ( -Protrude cups- I inserted cups from another top, they came up better. Native cups are very thin and visible I think it will not be very comfortable in it to do sports because the top of the top is sewn so that when squeezing yourself with hands (grouping) or with streetching (folds), etc. The inner fabric will be visible, but it is not critical. I'll wear it where there are no guys or men. So if you can see somewhere part of the chest, it's okay))
Fits good, nice fabric
Material is very nice. The strappy back is very pretty. Seems comfortable and medium support bra. I ordered a large since I’m usually a size large in Chinese made clothing but I think I could’ve gone with a medium. I’m a US bra size 34DDD.
Very exact.
absolutely beautiful I ordered xl which is size medium to large in au sizing. the bra looks really nice on the back is gorgeous. the bra comes down quiet a bit almost to crop top. I love it. thank you
Komunikace s prodávajícím perfektní. Jsem velmi spokojená s kvalitním product. Příjemný materiál, pohodlný. Nosím it without vycpávek, přijde me this lepší. Ostatní sportovní podprsenky zakoupené U nás mám ve velikosti M, but tahle V L me padne super. Doporučuji about číslo větší než them vaše normální velikost.
It's a very comfortable bra, the size is perfect, the material is very nice and soft, it's eaten to put. 100% recommended!
Too small
Good
The order was received after 60 days. On about 96 cm and opg 75 cm size l came up perfectly. The top was in a separate bag. Well packed. Qualitatively sewn. Seller recommend. The goods are good.